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Safeguarding & Privacy

At Science Supply and Tutoring Limited, we are deeply committed to safeguarding student well-being and protecting the personal data of all our clients. This statement outlines how we handle privacy and data protection in compliance with the UK General Data Protection Regulation (UK GDPR) and safeguarding responsibilities under English law.

Privacy Policy
Who We Are

Science Supply and Tutoring is a limited company registered with Companies House in England. The Company is registered with the Information Commissioner’s Office (ICO), the UK’s independent authority set up to uphold information rights. Our registration number is  ZB809476, and we adhere to all relevant data protection laws and best practices.

What Information We Collect

We only collect the minimum information necessary to provide our services effectively, including:

  • Personal Information: Name, address, email, phone number, or other contact details.

  • Payment Information: Processed securely through third-party payment processors; no credit card or payment details are accessible by the Company at any time.

  • Student Information: Relevant details to support educational progress, such as first name, year group, subject focus, and learning goals.

How We Use Your Information

We use the information you provide to:

  1. Deliver our tutoring services and educational resources.

  2. Process payments securely through trusted third-party providers.

  3. Communicate updates, scheduling, and personalised support.

  4. Comply with legal and regulatory requirements.

How We Protect Your Information

We take robust measures to secure your data:

  • All personal data is stored in password protected systems, accessible only by authorised personnel.

  • Credit/debit card payment details are managed exclusively by PCI-DSS compliant third-party platforms (e.g., Stripe, PayPal). No credit/debit card payment details are stored or accessible by our team.

  • We retain data only as long as necessary to fulfil its purpose and comply with legal obligations. When no longer required, data is securely deleted.

Your Rights

Under the UK GDPR, you have the right to access, correct, erase, or object to the processing of your personal data. You can exercise these rights by contacting us at admin@drdscienceg.com. We aim to respond to all requests within one month.

Safeguarding Policy
Our Commitment to Safeguarding

The safety and well-being of students is a top priority. All tutoring sessions are conducted in accordance with UK safeguarding regulations, and our tutors are fully trained to uphold the highest standards of student safety.

Tutor Training and Checks

  • All tutors hold current, clear, enhanced Disclosure and Barring Service (DBS) checks, which are reviewed and updated annually.

  • Tutors have received the same level of safeguarding training as classroom teachers in England, including:

    • Reading "Keeping Children Safe in Education" (KCSIE), Part 1, latest version as of September 2024.

    • Awareness training on Female Genital Mutilation (FGM): Recognising and reporting concerns in line with UK legal requirements.

    • Training in identifying and responding to potential radicalisation, as outlined in the UK Government’s Prevent Duty guidance.

Parental Rights to DBS Validation

We respect your right as a parent to ensure your child’s safety. We welcome any request for your tutor’s DBS certificate number, which you can use  to validate their clearance independently via the official online DBS checking service.

Reporting Concerns to CEOP

If you have concerns about online safety or believe a child is at risk of online exploitation or abuse, you can report this directly to the Child Exploitation and Online Protection Command (CEOP) at www.ceop.police.uk. CEOP provides support and advice for parents, carers, and young people.

What Parents Should Do if They Have Safeguarding Concerns

  1. Report Concerns to Us: Contact our Designated Safeguarding Lead (DSL) immediately at admin@drdscienceg.com.

  2. External Agencies:

    • Your Local Authority's Children’s Social Care 

    • NSPCC Helpline: Call 0808 800 5000 or visit www.nspcc.org.uk.

  3. Immediate Danger: If you believe your child or another child is at immediate risk of harm, act quickly:

    • Call the police by dialling 999.

    • Alternatively, contact your local Children’s Social Services emergency duty team.

  4. Mental Health Concerns: For emotional well-being concerns, contact Childline at 0800 1111 or www.childline.org.uk.

Cookies and Website Use

Our website uses cookies to improve your browsing experience. You can manage your preferences via your browser settings. 

Changes to This Statement

This statement may be updated periodically to reflect changes in the law or our practices. Updates will be posted on this page, and significant changes will be communicated directly to you.

Contact Us

If you have any questions about this statement or your rights, please contact us:

​

admin@drdscienceg.com

Alternatively, you may contact the Information Commissioner’s Office at www.ico.org.uk for data protection concerns or complaints.

Science Supply and Tutoring Limited © 2024

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